PHOENIX HOSPITAL GROUP
+44 (0)20 7935 1200
What our patients say

Our patient feedback is extremely important to us and we pride ourselves on our excellent feedback.

From the comfort of the bedrooms to our delicious freshly cooked food, we are pleased to offer great customer service and personal care.

92% of patients rated our overall care as excellent*.

What our patients say:

My first hospital visit that I actually enjoyed.
Every service was excellent from reception to everything else.
10/10 perfect.

*Source HWA Consultant patient Survey results Summer 2017

Tell us your views

If you did not manage to complete our patient satisfaction survey,  please feel free download and print a copy. Once completed you can either post it to our Weymouth Street Hospital address, drop it off personally or alternatively please email us at: info@weymouthhospital.com and tell us your views.

Weymouth feedback final

At the Weymouth Street Hospital, we are committed to providing the very best in patient care and the highest standard possible. We are constantly looking for ways to improve the patient experience and find ways we could make your stay with us more comfortable.

As one of the most luxurious hospitals in central London you will find everything you need to make your stay as comfortable as possible and to help with your recovery.

 

Making a complaint

If you wish to make a complaint, do let us know. We welcome your feedback both good and bad. All comments and complaints are investigated thoroughly and in a confidential manner; we endeavor to resolve all problems as quickly as possible. Download a copy of our Complaints Procedure here.