Phoenix Pathology is a multidisciplinary laboratory located in the world-renowned Harley Street in London. The laboratory was established in 2016 and together with UKAS accredited laboratory partners, provides a comprehensive diagnostic service offering routine and specialised tests in all disciplines.
Phoenix Pathology is medically and scientifically led and equipped with the latest analysers, allowing us to provide accurate and fast results. All tests provided are enrolled in internationally recognised quality schemes.
Phoenix Pathology is built on expertise, providing a service that helps clinicians create better outcomes for their patients every day.
About Phoenix Pathology
Phoenix Pathology is a medically and scientifically-led laboratory that was established in 2016. It is the only independent provider of clinical laboratory diagnostic services in Harley Street, London.
Phoenix Pathology is enrolled in internationally recognised quality assurance schemes and staffed with highly trained and qualified professionals, providing clinical practice within the UK and other international markets
Our services include:
• Comprehensive, multidisciplinary pathology services
• Specialist diagnostic analysis for other laboratories
• Blood collection facilities
• Pathology Partnerships
Why Phoenix Pathology?
- Centrally located laboratory in Harley Street
- Trained nurses to collect bloods
- We aim to provide routine test results within 4-hours or faster
- Accurate results that are quality assured
- HCPC registered scientists dealing with your samples
- Competitive prices
- Latest diagnostic analysers
- Personalised request form for doctors (upon request)
- Sample pick-up from your practice if required
- Safe encrypted reports via email
- Doctors can create their own personalised profile to suit their needs (upon request)
Services We Offer
The laboratory, together with UKAS accredited laboratory partners, provides a comprehensive diagnostic service offering routine and specialised tests in all disciplines Haematology
- Sexual Health
- Immunology and Tropical Immunology
- Virology, Hepatitis and HIV
- Tumour Markers
- Vitamins and Nutrition
- Drugs of Abuse and Occupational Health
- Cervical Screening and Histopathology
The laboratory also provides:
- Phlebotomy (blood taking) facilities
- Sample pick-up and couriers where appropriate
- Customer services and IT support where appropriate
Here at Phoenix Pathology we offer a wide range of tests, click on the button below to view them.
Click here to download a paper copy of the pathology request form (For clinicians only)
Click here to download a online editable copy of the pathology request form (For clinicians only)
All samples should be directed to: Phoenix Pathology, 25 Harley Street laboratory, London, W1G 9QW
If you require postal packaging or a sample collection from your practice, please call 0203 883 9501. Label the samples carefully with your patient’s full name and date of birth. Please ensure that samples posing a particular risk of infection are double bagged and the request form is labelled ‘HIGH RISK’.
Expectations from service users:
Service users are responsible for ensuring that samples are unequivocally traceable by the request and labeling, to an identified patient and facility.
Services users must also ensure that all of the below points are followed:
- The patient must be correctly identified at the time of the sample taking
- When phlebotomy is required for sample collection, the correct phlebotomy order of draw must be followed.
- Full information must be provided on request forms. This includes 3 patient identifiers (surname, name, date of birth and patient ID) and also clinical details and any other information that will ensure that the correct tests and follow up tests are performed as required.
- Where electronic requesting is used, the service user must ensure that the exact process of ordering of paper request forms takes place before any samples are sent off for testing.
- Samples must be taken following sample requirements and instructions
- Blood transfusion sample labels must be handwritten, and the request form and samples must contain signature of the person collecting the sample
- Samples must be taken into the correct containers and be filled to the correct levels. The laboratory must be contacted if this cannot be done and they will advise as to whether alternatives would be acceptable
- Specimens must be correctly packaged, preserved and transported in a timely manner to the laboratory for testing. The laboratory must be contacted if this cannot be done and they will advise as to whether alternatives would be acceptable
- The sample container must be sealed in order to prevent spillage. Failure to do so may result in loss of sample
- The sample must arrive in the laboratory with acceptable quality for testing
Service User expectations from the Laboratory:
Provided that all of the expectations above are fully met, the service users can in return expect the following levels of service from the laboratories.
- Requests and tests will be received, registered and processed by trained and competent laboratory staff
- Examination testing will be performed by trained and competent laboratory staff.
- Validation of examination testing will be performed by qualified and competent Biomedical Scientist.
- Authorisation of examination results will be performed by registered, qualified and competent Biomedical Scientist.
- Where appropriate, scientific/technical interpretation will be given verbally and/or in writing by a qualified Chemical Pathologist.
- Where appropriate, clinical advice and interpretation will be given verbally and/or in writing by qualified and competent clinical or medical practitioners.
- Where appropriate, medical advice and interpretation will be given verbally and/or in writing by qualified Medical Practitioners.
- Laboratory will ensure high quality of examination testing that will be subjected to continued external proficiency testing and regulatory assessment.
- The laboratory will provide instructions and advice to service users through Web services.
- The laboratory will try its best to make results available to service users within agreed turnaround times stated on the Phoenix Pathology Guide Book. Service users will be notified, where appropriate of any circumstances that adversely affect this.
- The laboratory will inform service users as quickly as possible of circumstances that could impact on the reliability of examination results.
- The laboratory will inform services users of any changes to sample requirements or testing processes that impact on examination results and/or reference ranges.
- Laboratory Management will maintain processes that ensure and test on going competence of all grades of staff employed.
- When samples are rejected the laboratory shall issue a report that details the reason(s). Where the request is deemed to be urgent the communication may also be by telephone.
Sample Rejection Criteria
If the requirements detailed in sample acceptance protocol (see above) are not completely met, the sample(s) may be rejected by the laboratory.
Samples may also be rejected in the following circumstances:
- The minimum essential information is missing from the sample and request form.
- Blood transfusion sample received with labels instead of handwritten.
- Blood transfusion sample received with no signature of the person taking the sample on the sample and request form.
- The sample and request form information do not match.
- The sample is unlabelled or otherwise unsuitable (e.g. wrong additive type or clotted).
- The sample volume is insufficient
Laboratory and blood taking facilities: Monday to Friday 09:00- 18:00 until further notice due to COVID-19
For further information please call 0203 883 9501 or email [email protected]
Our Commitment to Quality
Cick on the button below to view our current quality policy
For further information please call 0203 883 9501 or email [email protected]