PHOENIX HOSPITAL GROUP
+44 (0)20 7935 1200
Access to Health Records

The confidentiality of patient information is of paramount concern to Phoenix Hospital Group.  Phoenix Hospital Group complies with Data Protection Legislation and Medical Confidentiality Guidelines. Information acquired by your Insurer will become part of the data held by them and other companies in the same group in accordance with the provisions of the Data Protection Act 1998.

Weymouth Street Hospital is registered under the Data Protection Act 1998. On receipt of a request in writing along with the appropriate fee, all health records relating to your treatment within the hospital will be provided.

Medical Information:

Medical Information will be kept confidential. It will only be disclosed to those persons or third parties involved with your treatment or care, or to their agents, and, if applicable, to any person or organisation who may be responsible for meeting your treatment expenses, or their agents. Such people or organizations may wish to send details of your expenses to companies outside the European Union for processing. Your medical information may also be shared with others not involved in your treatment or care in the course of investigating or responding to any or any potential complaint or claim.

Access to Non-medical Information: Phoenix Hospital group and your insurers would like to keep you informed of products and services, which they consider, may be of interest to you.  No medical information would be disclosed to others for this purpose and non-medical information would be disclosed on a strictly confidential basis. Should you not wish to receive information about products and services from Phoenix Hospital Group please inform us.  For your insurer please write to the Data Protection Officer at your Insurer’s normal address.

Patient Confidentiality 

It is the role of the Caldicott Guardian to ensure an organisation is adhering to patient information not being shared inappropriately or patient confidentiality being breached.  The Caldicott Guardians for the Weymouth Street Hospital are Michael Lendrum and Kalee Morrow.

Quality and Regulation:

Anonymized aggregated data may be used by Phoenix Hospital Group and your insurer, or disclosed to others, for research, statistical and/or clinical governance purposes. Such anonymizing and/or aggregating would be undertaken either Phoenix Hospital Group or by our agents.